Terms of service

Last Updated: August 2026

Welcome to SEAANA. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About SEAANA

SEAANA is an online fashion brand offering swimwear and resort wear through its website.

Throughout these Terms & Conditions, “SEAANA”, “we”, “us” and “our” refer to SEAANA. “You” or “customer” refers to any person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of SEAANA or any third party.

You must not:

  • Use the website for any fraudulent or unlawful purpose.

  • Attempt to gain unauthorized access to any part of the website.

  • Copy, reproduce, distribute or commercially use our website content without written permission.

  • Interfere with the security or functioning of the website.

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

3. Products & Product Information

We make every effort to ensure that product descriptions, images, colours, sizes and other information displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Product availability is subject to change without prior notice. We reserve the right to discontinue or modify any product at any time.

4. Pricing

All product prices displayed on our website are in Indian Rupees (INR).

Prices may be changed at any time without prior notice. Any applicable taxes, shipping charges or other costs will be displayed during checkout where applicable.

SEAANA reserves the right to correct any pricing errors that may occur on the website. If an order has been placed at an incorrect price due to a technical or human error, we may contact you to confirm whether you wish to proceed with the order at the correct price or cancel the order.

5. Orders & Payments

By placing an order, you confirm that the information provided by you is accurate and complete.

Orders are subject to acceptance and product availability.

We reserve the right to cancel or refuse an order in certain circumstances, including suspected fraudulent transactions, incorrect pricing or product availability issues.

Payments are processed through our third-party payment gateway. SEAANA does not directly store your complete card, banking or payment credentials.

Once payment has been successfully completed, you will receive an order confirmation through the contact details provided by you.

6. Order Cancellation

Orders may be cancelled only within the cancellation window specified by SEAANA, provided the order has not already been processed or shipped.

Once an order has been dispatched, it cannot be cancelled.

If an eligible cancellation is approved, the applicable refund will be processed according to our Refund & Cancellation Policy.

7. Shipping & Delivery

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for ensuring that their shipping information, including name, address, phone number and PIN code, is correct.

Delivery timelines provided on the website are estimates and may vary due to circumstances beyond our control, including courier delays, weather conditions, public holidays, operational issues or other unforeseen circumstances.

SEAANA is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

For more information, please refer to our Shipping Policy.

8. Returns & Exchanges

Due to the hygienic nature of swimwear and intimate-wear products, SEAANA does not accept returns or exchanges unless the product received is defective, damaged or incorrect.

Customers are advised to carefully review the size chart and product information before placing an order.

Any eligible issue must be reported to SEAANA within the time period specified in our Return & Refund Policy, along with the required photographs or other information.

Products that have been worn, washed, altered, damaged or used may not be eligible for a return or replacement.

Please refer to our Return & Refund Policy for complete details.

9. Refunds

Where a refund is approved, it will be processed through the applicable payment method or by another method communicated by SEAANA.

Refund processing times may vary depending on the payment provider or financial institution.

SEAANA is not responsible for delays caused by banks, payment gateways or other third-party financial institutions.

10. Intellectual Property & Copyright

All content available on the SEAANA website, including but not limited to:

  • The SEAANA name and logo

  • Product designs and artwork

  • Product photographs

  • Website design and graphics

  • Text and written content

  • Videos and other visual content

  • Illustrations and creative assets

is owned by or licensed to SEAANA and is protected by applicable intellectual property and copyright laws.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit any SEAANA content without prior written permission.

Unauthorised use of SEAANA's intellectual property may result in appropriate legal action.

11. User Content

If you voluntarily submit reviews, photographs, comments or other content to SEAANA, you confirm that you have the right to share such content.

By submitting content, you grant SEAANA permission to use, reproduce and display that content for legitimate business, marketing and promotional purposes, unless otherwise agreed with you.

We reserve the right to remove content that is unlawful, offensive, misleading or inappropriate.

12. Third-Party Services

Our website may use third-party services such as payment gateways, courier and delivery partners, analytics services and other service providers.

These third-party services may have their own terms and privacy policies. SEAANA is not responsible for the policies or practices of third-party websites or services.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances beyond our control.

14. Limitation of Liability

To the extent permitted by applicable law, SEAANA will not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections available to consumers under applicable law.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.

16. Changes to These Terms

SEAANA reserves the right to update or modify these Terms & Conditions at any time.

Any changes will be posted on this page with the updated “Last Updated” date. Your continued use of the website after such changes constitutes acceptance of the updated Terms & Conditions.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the applicable courts and legal authorities in India.

18. Contact Us

If you have any questions regarding these Terms & Conditions, orders or our policies, please contact us:

SEAANA
Email: hello@seaana.in
Website: seaana.in

We will be happy to assist you with your queries.